Trusted Hoverboard Company UK Swegways

Trading Standards Guidelines for Hoverboard Customers

Trading Standards Guidelines for Hoverboard Customers…

The popularity of Hoverboards has spiked in recent months reaching unprecedented levels, they have proven too be a massive hit with music artists sports stars and just about everyone in general.

Trading standards Guidelines for Hoverboard Customers

This has seen them become the most sought after gift last Christmas and the hottest selling gadget of the year.  

Their popularity has seen them all over the news, unfortunately sometimes for the wrong reason. The ever growing demand saw an influx of cheap, low quality Swegways hit the market and in an attempt to meet the demand, many manufacturers cut corners and compromised on safety.

The result was a crackdown on the unsafe Hoverboards reaching our shores, with the last few months keeping the UK Boarder Agency and Trading Standards busy preventing unsafe Hoverboards from reaching the British consumer market.
Over 17000 unsafe Swegways were seized, prompting the Charted Trading Standards Institute to produce the below guidelines for UK Hoverboard consumers.


Trading Standards Hoverboard Advice

Leon Livermore, chief executive, Chartered Trading Standards Institute (CTSI), said:

“Some products that are made abroad, principally for the overseas market, are not fitted with the correct plug and fuse for use in the UK.

“As a minimum consumers should check that the three pin plug on the device states it is made to BS 1363. If it doesn’t include this information, then don’t buy the product.”


Swegway Pro Uk is an established UK Hoverboard supplier, we take the safety of our customers seriously and do not compromise on the quality of our product.

All our Swegways are manufactured for the high standards of UK consumers and must pass rigorous testing and numerous quality control checks.
All our Hoverboards are fitted with UK fused plugs that are CE marked and made to BS 1363 and come fitted with heavy duty Samsung batteries that are ASDS approved.

UK Safe Hoverboard Plugs


UK Trading Standards Guidelines

For your benefit and peace of mind we have reproduced the Trading Standards Hoverboard consumer guidelines and our answer next to each section.


  • Try searching for reviews of the product or the seller – do these seem genuine?  

Check out our product reviews, and if you’re happy with our service, write us your own review.


  • Are there lots of spelling or grammar mistakes on the site? This can be a clue that a business is not professionally run.

Swegway Pro UK is an established UK Hoverboard supplier with a separate web publishing team.


  • See if you can find out where the company’s head office is based – and whether that fits with how the website presents itself.

Our office is based in Leeds, West Yorkshire.


  • Do they have a landline number you can call if there are any problems? Bear in mind that if the company is based abroad, it can be more difficult to get a complaint dealt with or return a faulty product. 

For any further questions call our office landline on 0113 320 2299.


  • Read the small print – notice if anything seems odd, repetitive or in incorrect English.

We don’t do small print, what you see is want you get.


Visit the Online shop to view our product range, order now and you’ll receive free next day delivery and 1 year’s warranty.

For further information about any of our products or services, contact us or call our customer support line on 0113 320 2299.

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